The University of Wisconsin SES – a New Kind of SIS


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Presentation from Salesforce.org Higher Ed Summit 2017 by:

Andrea Deau, University of Wisconsin Extension

In 2016, the University of Wisconsin System’s Flexible Option added a new business degree to its online competency-based portfolio. An innovative learning structure brought new challenges to operations and systems already stretched by UW Flex’s unique needs. Pushed to capacity and with a tight one-year timeline, the build of a centralized student engagement system (SES) was taken on. When UW Flexible Option was launched, it was known that existing technology and systems infrastructure were not designed to support centralized operational services or accommodate a competency-based modality. Given the lack of existing solutions in the marketplace, and the tight timeline, the path to a successful future rested with internal development of an integrated student engagement system designed to provide users with an optimal service experience. Presenters will share how they leveraged Salesforce to build a new kind of student information system (SIS) managing the student lifecycle, admission through graduation.

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